Reference

How We Protect Your Privacy at uus 77

When you open an account with us, your personal information stays encrypted and secure.

Data encrypted end-to-endDANA, OVO, GoPay, QRIS verifiedYour rights are yours to exercise
Explore the Lobby Read FAQ
uus 77 How We Protect Your Privacy at uus 77
REACH OUR TEAM

How to Contact Us About Your Privacy

Live Chat Open the chat widget in your account lobby. Our support team responds during your local hours in Yogyakarta and across Indonesia. Ask us to explain any part of this policy or request your personal data.
Email Support Send a privacy inquiry to our support email. Include your account username and a clear description of what data you want to access or change. We aim to respond within one business day.
Account Settings Log into your account and visit Settings > Privacy to view or update your contact details, notification preferences and linked payment methods via DANA, OVO, GoPay or QRIS.
SECURITY & STORAGE

How We Handle Your Information

Encryption & Passwords

All communication between your device and our servers is encrypted using industry-standard SSL. Your password is never stored in plain text. We hash and salt it so even our team cannot read it. Log in from any device — mobile, tablet or desktop — and your data stays protected.

Payment Data Security

When you deposit via DANA, OVO, GoPay or QRIS, we never store your full banking credentials. Payment processors handle the transaction. We only keep a record that the deposit cleared and a reference number for your withdrawal history.

Account Access & Two-Factor

You can enable two-factor authentication in your account settings. We send a code to your registered phone number or email before any login from a new device, adding a second layer of protection beyond your password.

Data Retention Policy

We keep your account data while you play with us. After you request account closure, we retain records for the period required by local law, then delete or anonymise them. You can request deletion of non-critical data anytime by contacting support.

Third-Party Access

We share your data only with payment processors (DANA, OVO, GoPay, QRIS providers), hosting partners and legal authorities where required by law. We do not sell or lease your information. Any partner who accesses your data must follow the same privacy rules we do.

Requesting Your Data

You have the right to download a full report of all personal information we hold about you. Open a support ticket and ask for a data export. We deliver it within five business days, usually in a portable format you can keep or share.

Frequently Asked Questions About Your Data

We collect your name, date of birth, email address, phone number, and banking details to verify your identity and process deposits via DANA, OVO, GoPay or QRIS. We may also store your device information and login history to detect unusual activity and protect your account from fraud.

We keep your records for the period required by local law to comply with banking and gaming regulations. After that retention window closes, we delete or anonymise your personal information. You can request early deletion of non-essential data by contacting our support team.

Yes. Open a support ticket and request a data export. We compile all personal information, transaction history, and account activity into a file and send it to you within five business days, usually as a portable CSV or PDF you can download and keep.

We use cookies to remember your login session, language preference, and game history so you don't have to re-enter them each time. You can disable non-essential cookies in your browser settings, though some cookies are required to keep your account secure and functional.

We do not sell or lease your personal data to advertisers or marketing companies. We share data only with payment processors like DANA, OVO, GoPay and QRIS, our hosting providers, and legal authorities when required by law. All partners must follow strict confidentiality agreements.

Change your password immediately and enable two-factor authentication in your account settings. Contact our live chat or email support right away with details. We investigate every security concern and will help you regain access and review any unauthorised activity on your account.

Log into your account and go to Settings > Profile to update your name, email, phone number and other details. For sensitive changes such as banking information or identity verification, contact our support team so we can verify the request and keep your account secure.

Related Pages

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